At this moment in time, Verizon Wireless Sucks! FedEx came through all the wonderful snow today to deliver my most wanted package of a new phone. However, this "new" phone that Verizon sent to me is not so new after all. It doesn't work! I can see the screen just fine, but ask me to make a phone call or to receive one and FAIL. It won't connect. I spoke to 3 different people after I realized that it was searching for service for about 10 minutes and no one could help me. They saw that I was living in the area where "a great amount" of snow was falling and asked if this was true. My response was such: "Yeah, it's been snowing since midnight, but we only have 4". We have gotten snow here before and it's never been a problem." The lady continued to believe that it was the snows fault that the phone wasn't working and that she was going to wait 3 days to see if it would work. I refused that. How can they just wait 3 days to see if my phone will work again?? So I suggested that I just activate my broken phone and use that, it's better than not having a phone at all. As soon as she activated it, I was able to make a test phone call. Take that Verizon lady! It is Not the snow! She agrees now that it is most likely just the phone that they sent me and has requested that they send me another one, which should arrive on Friday. That will be a week without a working phone = An unsatisfied customer.
If I receive another broken phone, they will hear from me and it won't be all smiles and laughter from my end when they do.
Listening to: "In My Head" by Jason Derulo
1 week ago